Fort Worth's Park Place Arlington Dealership Tour

Fort Worth's Park Place Arlington Dealership Tour

Fort Worth
Saturday, February 27, 2016 - 9:30am
Arlington
Texas

Park Place Arlington General Manager Hesham Elgaghil graciously invited the Fort Worth Section to a private facility tour of his brand new Mercedes-Benz dealership.  This beautiful facility manifests the latest Mercedes-Benz "Autohaus" design concepts applied to dealerships worldwide, and features 2 showrooms, a shop with 35 service bays, 10 make-ready bays, multiple client lounges and a private kids playroom. It opened for business last November. 

We met at Park Place for coffee and pastries before the tour.   Hesham kicked off the tour with visits to the showroom, delivery area, client lounges, and spoke about the many client amenities Park Place offers.  He talked about the Park Place customer service philosophy and the dealership’s involvement with the Arlington community.  He introduced Richard Wasson, who gave a heads-up on the Mercedes pipeline for new products coming soon.  Hesham then turned the tour over to Service Manager Ray Torres, who guided comprehensive visits to the service department, make-ready bays, parts department, and the oversized Sprinter service area (which includes a paint booth). 

We capped the event with a group lunch at Rudy's Country Store and BBQ just across the freeway.

Special thanks to  Hesham, Richard, Ray, and the rest of the Park Place staff for their time and effort in doing this tour, and for their wonderful hospitality.

Click for event video.

 

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